This Privacy Policy describes how Muzna collects, uses, and protects your personal information when you visit or make a purchase from muzna.pk or use any of our services.
By using our Services, you agree to this policy. If you do not agree, please discontinue use.
1. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted here with the updated date at the top.
2. Information We Collect
A. Information You Provide
Contact Details: Name, email, phone, address
Order Info: Billing/shipping address, payment details, email, phone
Support Requests: Messages and other communications
B. Automatically Collected Data
We collect certain data automatically using cookies and similar technologies:
Device type and browser
IP address
Pages viewed, time spent, clicks, and navigation behavior
C. Third-Party Sources
We may receive your information from services like Shopify (our e-commerce provider), payment processors, analytics providers, and marketing platforms.
3. How We Use Your Information
To fulfill and manage orders
To communicate with you (order updates, support)
To send promotional emails (only with consent)
To detect fraud or misuse of our Services
To analyze and improve our website and Services
To comply with applicable laws and regulations
4. Cookies
We use cookies to personalize your experience, remember your preferences, and analyze how you interact with our site. You can control cookie settings in your browser. Disabling cookies may affect site functionality.
For questions or concerns about this policy, please contact us at support@muzna.pk.
